FAQs
Are your products handmade?
Yes, all of our items are handmade with care and attention to detail. Because they are handcrafted, slight variations may occur, making each piece unique.
How should I care for my merchandise?
We recommend hand washing only to maintain quality and durability. Please wash gently and lay flat to dry.
Do you ship to FPO/APO addresses?
Yes, we do ship to FPO/APO addresses.
Please send us a message through the “Contact Us” page before placing your order. A representative will respond within 12 hours to assist you with shipping arrangements.
How long does shipping take?
After order processing, please allow 7–10 business days for shipping. Delivery times may vary depending on location.
Do you accept returns?
Due to hygiene concerns, we do not accept returns on our items. Please review your order carefully before purchasing.
How do I choose the correct bonnet size?
Our Size Chart
Here’s the chart converted into a readable text format for your Shopify page:
Believe It or Knot Size Guide
Find the perfect fit with our size guide! Use this chart to choose the right size for your needs.
Age Group | Band Size | Bonnet Size
- Infant (0-12 Months): Band – 15 inches, Bonnet – 8 inches
- Toddler (12-24 Months): Band – 16 inches, Bonnet – 9 inches
- Child (2-6 Years): Band – 17 inches, Bonnet – 10 inches
- Adolescents (6-12 Years): Band – 19 inches, Bonnet – 11 inches
- Teen: Band – 21 inches, Bonnet – 12 inches
- XL Teen: Band – 21 inches, Bonnet – 14 inches
- Adult: Band – 22 inches, Bonnet – 12 inches
- XL Adult: Band – 22 inches, Bonnet – 14 inches